During Warranty period who is responsible to offer services to their Customers ? your answer is The Company whose product purchase by Customers, Right ?
But with Coolpad mobiles it look like Different they just believe in Sale number products with number of models launching every day / week or month and no services support during warranty period even they say you will get 12 Month warranty with your purchase mobiles. yeah Directly they not answer you Sorry we not offering services during warranty period but by taking 2-3 month with careless answer what they want to say us any one can easily understand. Yes or No?
On their Facebook Page CoolpadIndia if you look at Customer who raise complain again their services during warranty period than you should easily mark from 10 people 9 are saying it is already more than 1 month and still answer is you have to wait for more 8-10 Days. is this right support offer by Coolpad India during warranty period ? Coolpad has also Toll Free Customer Care number 1800-1027-159 But once you contact them to know status of your Job-sheet than answer is your requested part is not available and according to status showing us in System you have to wait for more 7-10 Days. and on request to know exact date or time duration that they need to return our Mobiles in working mode than they answer like they doing obligation on us as you have to send email on customercare@coolpadindia.com we have no idea and this number not related to Services During Warranty periods. :( More Good luck with Coolpad customer is Email support team most of time not reply Customer complain related mail or even reply than it already after 15-20 Days. Is there any meaning of it ?
Where Coolpad Customer write their Complain During Warranty Periods ?
According my personal experience with Coolpad Mobiles Services No one ready to listen their Customer complain or issue. On FB page you can see answer by FB Page Moderator team again Customer complain most of time same answer like i forwarded your Query to our technical / escalation team they looking on it and get back to you but after all dont aspect any one Contact you from Coolpad again your register complain.
At last, I recommended Don't Buy Foolpad sorry Coolpad India mobiles if you aspect Good Services and Support during warranty period. Must go with other Good Brand Mobiles whose Services Feedback reviews good and not taking 2-3 month time like it taken by Coolpad even issue is not any major.
Share your Coolpad Services experience by giving Comment in Below Comment Box
Same problem fetch by you During Coolpad Warranty than please dont sit silent but share your experience here in below comment box so at list Other Friend not cheated by this type Fraud services company or company management take action and improve their services with responsibility.







